FAQ

  • TAT is 3-4 weeks after purchase date, this does NOT include holidays or weekends. 
  • All cups are made custom order, unless stated otherwise (Ready to ship items). Due to the nature of these products being handmade and custom, there will be no refunds or returns, unless they are ready to ship items. 
  • All pens are made with two part epoxy and CANNOT be chewed on, nor should they be dropped.
  • Care instructions will be added to each box, as well as inside every cup shipped.
  • For pens, the care instructions will be in the packaging that the pen arrives in. 
  • Shipping will be through USPS, unless requested otherwise.